Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
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Wallet Usage Issues
Wallet FAQLedger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
What Is a Recovery Phrase｜Initialization, Backup, and Record Boundaries
What Is a Recovery Phrase: Explains what a Ledger recovery phrase is, where it appears during initia…
How to Run a Ledger Firmware Update｜Entry, Screen, and Completion
How to Run a Ledger Firmware Update: Explains a practical Ledger firmware update flow: open the app …
Device System State Check | Screen Prompt, App Message, and Review Note
Device System State Check | Screen Prompt, App Message, and Review Note: Check Ledger device system …
Windows Ledger Connection Stuck｜Driver, Port, and Device Screen Checks
Explains how to check a Windows Ledger connection that appears stuck by separating app entry, USB pa…
Accessory Completeness Review | Item List, Seal Area, and Screen Record
Accessory Completeness Review | Item List, Seal Area, and Screen Record: Review Ledger accessory com…
Genuine Ledger and Lookalike Comparison | Appearance, Chip, and App Checks
Compares a genuine Ledger and a lookalike through observable layers: appearance, Secure Element role…
Why You Should Never Enter PIN or Recovery Phrase on a Computer or Phone
Why You Should Never Enter PIN or Recovery Phrase on a Computer or Phone: Summary Overview: What sho…
Label Text Consistency Check | Waybill Note, Box Description, and Photo Record
Label Text Consistency Check | Waybill Note, Box Description, and Photo Record: Check Ledger label t…
What a Firmware Update Is For｜Source Notes, Features, and Completion
What a Firmware Update Is For: Explains the purpose of a Ledger firmware update by reading source no…
Ledger Wallet Cannot Open the Device｜Entry, Permission, and Screen Checks
Explains what to check when Ledger Wallet cannot open the device, separating app state, connection p…
Why a Recovery Phrase Should Not Be Entered on a Computer or Phone | Device Screen and Offline Record
Why a Recovery Phrase Should Not Be Entered on a Computer or Phone | Device Screen and Offline Recor…
Choosing a Cable for Ledger Nano X｜Data Path, Fit, and Connection Record
Choosing a Cable for Ledger Nano X: Explains how to choose a Ledger Nano X cable by separating data …
