Connection & Compatibility

Mac Doesn't Recognise Ledger — Permissions and USB Chipset Notes

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Mac's USB permissions model is stricter than Windows. Two things are almost always the root cause.

USB permissions

When Ledger Live first connects a device, macOS may prompt for 'Input Monitoring' or USB access. Grant it in System Settings → Privacy & Security.

USB chipset

Some M-series Macs are picky about third-party USB-C hubs. Connect directly to the Mac's built-in port for initial pairing and firmware updates.

If still failing

Restart the Mac, replug the device, re-launch Ledger Live — resolves the vast majority of cases.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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