Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
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Wallet Usage Issues
Wallet FAQLedger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Genuine Ledger and Lookalike Comparison | Appearance, Chip, and App Checks
Compares a genuine Ledger and a lookalike through observable layers: appearance, Secure Element role…
Why You Should Never Enter PIN or Recovery Phrase on a Computer or Phone
Why You Should Never Enter PIN or Recovery Phrase on a Computer or Phone: Summary Overview: What sho…
Label Text Consistency Check | Waybill Note, Box Description, and Photo Record
Label Text Consistency Check | Waybill Note, Box Description, and Photo Record: Check Ledger label t…
What a Firmware Update Is For｜Source Notes, Features, and Completion
What a Firmware Update Is For: Explains the purpose of a Ledger firmware update by reading source no…
Ledger Wallet Cannot Open the Device｜Entry, Permission, and Screen Checks
Explains what to check when Ledger Wallet cannot open the device, separating app state, connection p…
Why a Recovery Phrase Should Not Be Entered on a Computer or Phone | Device Screen and Offline Record
Why a Recovery Phrase Should Not Be Entered on a Computer or Phone | Device Screen and Offline Recor…
Choosing a Cable for Ledger Nano X｜Data Path, Fit, and Connection Record
Choosing a Cable for Ledger Nano X: Explains how to choose a Ledger Nano X cable by separating data …
Ledger Bluetooth Connection Failed | Pairing State, Phone Permission, and Device Prompt
A Ledger Bluetooth FAQ that checks pairing state, phone permission, device prompt, and app recogniti…
How to Pair Ledger with a Phone over Bluetooth｜Entry, Permission, and Screen
How to Pair Ledger with a Phone over Bluetooth: Explains how to approach Ledger Bluetooth pairing on…
Ledger Wallet Mobile Install Prep | Phone State, App Entry, and Device Screen
Prepare Ledger Wallet mobile installation by checking phone state, app entry, permission notes, conn…
Ledger USB Connection Failed — Full Troubleshooting
Ledger USB Connection Failed — Full Troubleshooting: Summary Triage order: 1) swap the cable (confir…
Removing Unneeded Device Apps in Ledger Wallet | Capacity, Record, and Reinstall Boundary
Removing Unneeded Device Apps in Ledger Wallet | Capacity, Record, and Reinstall Boundary: A Ledger …
