FAQ
FAQOfficial Ledger FAQ compiled on YueQianBao, the official Ledger Chinese portal, with answers verified against Ledger global site and updated alongside Ledger global advisories.
If the Device Is Lost, Are My Assets Gone? What Should I Do?
If the Device Is Lost, Are My Assets Gone? What Should I Do?: Summary Overview: If you lose the device, are your assets lost, and what should you do? Key take.
When a Ledger Device Is Not With You | Recovery Record, App Entry, and Next Step
When a Ledger Device Is Not With You | Recovery Record, App Entry, and Next Step: A calm FAQ for when a Ledger device is not with you, separating recovery rec.
Is an Old or Discontinued Ledger Still Safe to Use
Your Ledger is an older model, or you heard a model was discontinued — is it still safe to use? Yes. Being discontinued does not switch a device off or risk your coins. This explains what discontinued…
Firmware Update Interruption | Account View, Recovery Record, and Retry Path
Firmware Update Interruption | Account View, Recovery Record, and Retry Path: A Ledger FAQ on firmware update interruption, separating the account view, recov.
If a Firmware Update Fails, Could I Lose My Assets?
If a Firmware Update Fails, Could I Lose My Assets?: Summary Overview: Could a failed firmware update cause asset loss? Key takeaway: Ledger assets stay in us.
Beginner Ledger Questions | Entry Source, Screen Prompt, and Next Record
Beginner Ledger Questions | Entry Source, Screen Prompt, and Next Record: A beginner FAQ guide for Ledger questions, using entry source, screen prompt, permis.
Beginner Ledger Questions — a Round-up
Beginner Ledger Questions — a Round-up: Summary Overview: What are the key points newcomers to Ledger typically ask about? Key takeaway: Follow the official g.
Ledger Connected to Computer With No Response | Cable, Port, and App State
A Ledger computer-connection FAQ for cases where the device appears connected but the app or system does not respond as expected.
Ledger Computer — No Response on Connect
Ledger Computer — No Response on Connect: Summary Try another cable and another USB port. On Linux, confirm the udev rule is installed. Close other wallet sof.
Which Chains Does Ledger Support｜Check Ledger Wallet, Device Apps, and Records
Which Chains Does Ledger Support: Direct FAQ answer for Ledger chain support: check the current Ledger Wallet list, device app state, network entry, and local.
Remote Access Question Boundary | Entry Source, Device Screen, and Local Record
Remote Access Question Boundary | Entry Source, Device Screen, and Local Record: A neutral Ledger FAQ for remote access questions, separating the entry source.
Can Ledger Be Hacked Remotely or Assets Moved Behind the Scenes?
Can Ledger Be Hacked Remotely or Assets Moved Behind the Scenes?: Summary Overview: Can network third parties remotely break into Ledger or move funds out beh.
Ledger or Trezor｜How to Compare by Workflow, Screen, and Records
Answers how to compare Ledger and Trezor without attacking either brand, using workflow, device-screen confirmation, app entry, setup records, and user routin.
Ledger Network Requirement Check | App Entry, Device Screen, and Local Record
Check Ledger network requirements by separating app entry, account page context, device screen confirmation, and local record notes.
Does Ledger Require Internet? — Connectivity Needs
Does Ledger Require Internet? — Connectivity Needs: Summary Internet is only needed for the companion software. The Ledger device works offline and only passe.
