Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
Start triage
Wallet Usage Issues
Wallet FAQOfficial Ledger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Ledger iPhone Connection Check | Mobile Permission, App Entry, and Screen Record
Check Ledger iPhone connection by reviewing mobile permission, Bluetooth or cable path, app entry, d…
Ledger Update Disconnect State | Cable Path, Device Screen, and Resume Check
If a Ledger device disconnects during an update, review the cable path, visible device screen, app w…
Device Disconnects Mid-Update — What to Do
Device Disconnects Mid-Update — What to Do: Summary Overview: — here are the key points in plain Eng…
Offline Account View FAQ | App View, Device Screen, and Local Record
Offline Account View FAQ | App View, Device Screen, and Local Record: A Ledger FAQ for offline accou…
Ledger iPhone Connection — iOS Bluetooth
Summary Enable Bluetooth system-wide, grant Ledger Wallet (formerly Ledger Live) Bluetooth permissio…
Order-to-Delivery Seven Checks | Page Record, Package Photos, and Arrival Review
Order-to-Delivery Seven Checks | Page Record, Package Photos, and Arrival Review: Use seven Ledger o…
Adding More Coin Accounts in Ledger Wallet
Adding More Coin Accounts in Ledger Wallet: Summary Overview: — here are the key points in plain Eng…
Adding More Accounts in Ledger Wallet | App Install, Account View, and Checkpoint
Adding More Accounts in Ledger Wallet | App Install, Account View, and Checkpoint: A Ledger Wallet a…
Ledger Firmware Update Timing | Version Prompt, App View, and Review Order
Review Ledger firmware update timing by reading the version prompt, app view, device message, and th…
Do You Have to Install Every Firmware Update?
Do You Have to Install Every Firmware Update?: Summary Overview: — here are the key points in plain …
Switching Between Ledger Devices in Ledger Wallet | Model, Connection, and Page State
Switching Between Ledger Devices in Ledger Wallet | Model, Connection, and Page State: A practical c…
When Recovery Phrase Record Status Is Unclear | Device State, Offline Record, and App Entry
When Recovery Phrase Record Status Is Unclear | Device State, Offline Record, and App Entry: A calm …
