Pairing Ledger with a phone over Bluetooth should be handled as a mobile environment check. Confirm the app entry, phone permission, distance, and device screen before changing more settings. The goal is a stable pairing path, not a broad conclusion from one failed attempt.
Confirm the mobile app entry
Open the app from a known entry and keep install questions separate from pairing questions. For the app-entry baseline, use Official App Download and Installation Guide.
Check phone permissions
Bluetooth and nearby-device permissions can affect pairing. Review them one at a time, then record what changed. Do not mix permission checks with account or setup questions.
Read the device screen
The phone shows connection state, but the Ledger device screen tells you what the device is waiting for. If the screen and phone page do not align, pause and reconnect from the app entry.
Keep a pairing note
Record phone model, system version, permission state, app entry, distance, and device-screen state. For broader connection context, use Ledger Connection Troubleshooting.
If pairing succeeds, the note should show which permission or distance condition helped. If it does not, the next step can focus on phone environment, app state, or device screen instead of changing everything at once.
Pairing is easier to review when mobile permission, app entry, and device screen stay separate.
