Mobile Bluetooth pairing works best when the phone, Ledger Wallet page, and device screen are checked in order. If pairing does not complete, avoid switching between many screens at once. Review phone permission, distance, device readiness, and the reconnect order step by step.
Check mobile permission before restarting the pair
Confirm that the phone allows Bluetooth access for Ledger Wallet and that the app is on the pairing page. The mobile Bluetooth pairing guide is the main reference for the phone permission and app-page sequence.
Keep distance and device screen in the same review
Move the device close to the phone, unlock it, and keep the required screen visible. If the device also needs a general phone connection review, use the phone connection article before repeating the pairing attempt.
Reconnect after clearing stale attempts
If a previous pairing attempt is stuck, close the stale attempt and start with a clean app page. If Ledger Wallet cannot open the device page after pairing appears to succeed, use the app page checklist to separate pairing from device-page recognition.
Record app state and version prompt
After reconnecting, note the Ledger Wallet page state and any version notice. The difference between app and firmware prompts in the update-layer guide helps decide whether the next task belongs to app maintenance or device firmware review.
