Getting Started

Using the Recovery Phrase to Restore Accounts After a Factory Reset

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Overview: Using the Recovery Phrase to Restore Accounts After a Factory Reset — here are the key points in plain English.

Key takeaway: Backup and recovery must happen on the device itself — the recovery phrase should never be typed into software.

Action steps:

  1. Choose Reset in the device menu and confirm.
  2. Enter the recovery phrase in order to restore the accounts.
  3. Set a new PIN and lock-screen timer.
  4. Connect Ledger Live and sync every account.
  5. Check addresses and balances to confirm full recovery.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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