Authenticity Center

Genuine vs Refurbished Ledger — Traces You Shouldn't Ignore

Views0

Refurbished units are sometimes sold as new. Spotting them is mostly about packaging and device cleanliness.

Packaging

Cheap reseal jobs show: reused factory tape, edges that don't line up, visible glue residue.

Device surface

Fingerprints inside the pouch, micro-scratches on the screen, worn button edges, dust inside the USB port.

Behavioural signals

A truly new device should not have any existing PIN prompt, accounts or app history. If the Ledger shows even a hint of prior use, refuse and return.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.