Verification

Before First Use — How to Confirm the Packaging Hasn't Been Swapped

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Overview: Key points you should know about: Before First Use — How to Confirm the Packaging Hasn't Been Swapped.

Key takeaway: For inspection and first-time setup, confirm seals, serial number, and the initialisation flow are all official. Any prompt asking for the recovery phrase or PIN should halt the process immediately.

Action steps:

  1. Check the outer packaging and tamper stickers for prying marks or re-adhesion.
  2. Confirm the printed info matches the shipping slip.
  3. Photograph the seals, box corners, and serial number.
  4. If anything looks broken, stop unboxing and contact the seller immediately.
  5. Only proceed with initialisation once everything checks out.

Safety reminder: Never enter your recovery phrase or PIN into a device or software whose authenticity you haven't verified. If a seal or serial number looks abnormal, stop using the device immediately, contact official support, and — if needed — switch to a new unit and migrate your assets.

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