Verification

Steps to Confirm Device Authenticity During First-Time Setup

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Overview: Key points you should know about: Steps to Confirm Device Authenticity During First-Time Setup.

Key takeaway: For inspection and first-time setup, confirm seals, serial number, and the initialisation flow are all official. Any prompt asking for the recovery phrase or PIN should halt the process immediately.

Action steps:

  1. Power on the device and pick the language once the packaging check passes.
  2. Set a new PIN and generate a brand-new recovery phrase on the device.
  3. Choose 'Set up as new device' in Ledger Live.
  4. Verify the recovery phrase on screen as prompted — never photograph or upload it.
  5. After setup, check firmware version and recognition status inside the app.

Safety reminder: Never enter your recovery phrase or PIN into a device or software whose authenticity you haven't verified. If a seal or serial number looks abnormal, stop using the device immediately, contact official support, and — if needed — switch to a new unit and migrate your assets.

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