Intro: Reference photos of Ledger's intact seal — use these as the mental model of "what a fresh seal looks like".
Key points to match
Tape should be a single continuous run from one edge to the other. Colour should be uniform across the seal. No adhesive residue from a removed strip. No crinkles suggesting re-application.
When in doubt
If the seal doesn't match — don't power on. Photograph and contact the ordering channel. A fresh Ledger always lets you set your own PIN; never use a device that arrives pre-initialised.
Safety reminder: Never share your recovery phrase, PIN, or verification codes with anyone. Take the device screen as the source of truth for key confirmations. If anything about the delivery or unboxing looks off — stop first, keep evidence, and contact the channel you ordered through.
