Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
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Wallet Usage Issues
Wallet FAQLedger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Ledger Driver Signature Prompt | System Message, App Path, and Device Recognition
Review a Ledger driver signature prompt by separating the system message, app source path, device sc…
Ledger Wallet Desktop First Install | File Check, App Launch, and Screen Prompt
Prepare a Ledger Wallet desktop first install with file check, installer state, app launch, computer…
Ledger Android Connection Check | Permission, Bluetooth, and Device State
Check a Ledger Android connection by confirming app entry, phone permissions, Bluetooth state, devic…
Ledger Android Connection — Location Permission
Summary Grant Location permission to Ledger Wallet (formerly Ledger Live) on older Android versions.…
What to Do When Recovery Says the Phrase Is Wrong
What to Do When Recovery Says the Phrase Is Wrong: Summary Overview: — here are the key points in pl…
Ledger Purchase Entry Paths | Service Difference, Page Note, and Arrival Check
Compare Ledger purchase entry paths by recording service differences, page notes, app context, and a…
How to Detect a Swapped Package or Missing Accessories
How to Detect a Swapped Package or Missing Accessories: Summary Overview: How do you detect when the…
Before First Use — How to Confirm the Packaging Hasn't Been Swapped
Before First Use — How to Confirm the Packaging Hasn't Been Swapped: Summary Overview: Key points yo…
Are Extended Warranty or Add-on Services Available from Ledger?
Are Extended Warranty or Add-on Services Available from Ledger?: Summary Overview: Does Ledger offer…
Light Package Dent Review | Photo Note, Box State, and Device Check
Light Package Dent Review | Photo Note, Box State, and Device Check: Review a light package dent by …
Managed Network Update Issue | App Window, Connection Path, and Retry Record
Managed Network Update Issue | App Window, Connection Path, and Retry Record: When a managed network…
Outer Box Retention Record | Package Photos, Device State, and Follow-Up File
Outer Box Retention Record | Package Photos, Device State, and Follow-Up File: Keep a Ledger outer b…
