Getting Started

How to Check the Secure-Element Prompt on First Pairing

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Overview: How to Check the Secure-Element Prompt on First Pairing — here are the key points in plain English.

Key takeaway: Stick to the official flow, keep the device and app in sync, and keep a verified backup — that alone lowers most of the risk.

Action steps:

  1. Open Ledger Live Settings and find the check/diagnostic tool.
  2. Follow the prompts so the device shows the secure-element or genuine-device screen.
  3. Compare the on-screen information with the official description.
  4. Save the diagnostic result or screenshot for your records.
  5. Run the check again regularly to confirm nothing has changed.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.

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