Ledger Wallet download checks should begin with platform, app entry, installation state, and whether the device is recognized after opening the app. This keeps the download task separate from setup or connection troubleshooting.
Choose desktop or mobile first
Decide whether the task is desktop installation, mobile installation, or checking an existing app. The broader app entry is covered in Official App Download and Installation Guide.
Review the installation state
Check whether the app is newly installed, already installed, or waiting for an update. Do not mix this with recovery phrase, PIN, or account questions.
Match app page and device screen
After opening Ledger Wallet, read the app page and device screen together. If recognition is the issue, compare with Connection and Compatibility Troubleshooting.
Keep a clean download note
Record platform, app entry, install state, device model, and visible screen. That is enough for a practical download-channel record.
