If security software interrupts a Ledger Wallet install, keep the check focused on the file source and visible system prompt. The useful question is whether the installer came from the Ledger entry you intended to use and whether the app can later recognize the device.
Direct Answer: Verify the File Source Before Changing Settings
Start by confirming the download entry and file name before adjusting any local security-software rule. The reference path in official app download and installation guide helps keep the file source stable.
Read the System Prompt Without Overreacting
A system prompt can be a local policy or scanning event, so record the exact message, installer path, and time. For a nearby blocked-install situation, compare the prompt with Ledger Wallet install blocked after download.
Retry From a Clean App State
After the file source is confirmed, close extra installer windows and retry from the same entry. If the issue is operating-system readiness, use Ledger Wallet compatibility as the environment check.
Record the Device Recognition Result
Finish by noting whether Ledger Wallet opens and whether the device is recognized. The record should include file source, prompt wording, system state, and device-recognition result, not PIN digits or recovery phrase words.
