Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
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Wallet Usage Issues
Wallet FAQLedger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Ledger USB Keeps Disconnecting | Cable, Port, Screen, and App State
A practical check path for repeated Ledger USB disconnections, covering the cable, computer port, de…
Device Appearance After Unboxing | Photo Record, Screen State, and Follow-Up Review
Device Appearance After Unboxing | Photo Record, Screen State, and Follow-Up Review: Record Ledger d…
Ledger Wallet Link Check | App Entry, Download Path, and Device Screen
Explains how to check Ledger Wallet links by comparing the app entry, download path, Ledger Wallet s…
Ledger USB Keeps Disconnecting on the PC — What to Check
Ledger USB Keeps Disconnecting on the PC — What to Check: Summary Overview: — here are the key point…
Ledger Device Confirmation Record | Screen Prompt, Entry Source, and Local Note
A Ledger device confirmation record should connect the entry source, screen prompt, operation contex…
Ledger Wallet Can't Detect Device — Software Triage
Summary Ensure the device is unlocked and on the dashboard. Close other wallet apps. Update Ledger W…
Reading Device Prompts During First Pairing | Screen State, App Page, and Completion Note
Reading Device Prompts During First Pairing | Screen State, App Page, and Completion Note: A first-p…
How to Check the Secure-Element Prompt on First Pairing
How to Check the Secure-Element Prompt on First Pairing: Summary Overview: — here are the key points…
Reconnecting Ledger After Changing Computers | Install, Recognition, and Account View Recovery
Reconnecting Ledger After Changing Computers | Install, Recognition, and Account View Recovery: A ne…
Reconnecting and Syncing Accounts After Switching Computers
Reconnecting and Syncing Accounts After Switching Computers: Summary Overview: — here are the key po…
Source and Package Review｜Entry Record, Device State, and Arrival Notes
Source and Package Review: A neutral source and package review sequence for Ledger arrival: fixed en…
Appearance Alone Is Not the Whole Review | Package, Screen, and App Entry
Appearance alone is not the whole Ledger review; combine package photos, accessory layout, screen st…
