Ledger Phone Connection Failed | Mobile Permission, App Entry, and Device Screen
When Ledger phone connection fails, start from the mobile environment rather than changing every setting at once. The answer should separate app entry, phone permission, device screen, and the follow-up record.
Confirm the app entry on the phone
Open the expected Ledger Wallet app entry and note the screen or page where the issue appears. The baseline mobile flow is described in the phone connection guide.
Check permission before changing the device state
Bluetooth, nearby-device access, and app refresh permission can affect recognition. If the setup was moved to a different phone, the new-phone migration guide helps separate install state from connection state.
Read the device screen after the phone-side checks
The device screen should confirm whether the hardware is locked, waiting, or asking for a specific action. If the mobile connection still stops at the same point, compare with the phone connection failure guide.
Record the phone-side result
The final note should list app entry, permission state, screen state, and next check. Keep recovery phrase words and PINs out of mobile notes.
