Where you pick up your Ledger hardware wallet is only superficially a question of "home or locker" — in practice it affects how much information you expose, whether the packaging stays intact, and what evidence you can preserve if something goes wrong. We don't promise "locker-OK" or "signed-in-person-only" on behalf of any merchant — that's between you and the seller when you place the order. Here we just compare four common pickup options.
Choosing among four common pickup methods
- Sign in person: biggest benefit — you inspect immediately, and if outer packaging or seals look wrong you can refuse on the spot. Cost: you have to be home and schedule tightly.
- Family proxy: most flexible, but agree in advance on "don't open, don't 'try it out', don't activate" so a helper doesn't inadvertently handle the device for you.
- Parcel locker self-pickup: privacy-friendly (no one sees it arriving at your door), but packaging might sit in a semi-public cabinet for hours, and you can't refuse on the spot if you only open the cabinet briefly.
- Pickup point (shop/station): a middle ground — you can inspect before leaving, but the staff may not allow on-spot unboxing depending on policy.
If you care mostly about privacy, a locker or a generic pickup point is comfortable. If you care mostly about tamper-evidence, sign in person. Whichever you pick — take photos at pickup, record a short video of opening the parcel, and keep the outer box for a few days.
Safety reminder: Never share your recovery phrase, PIN, or verification codes with anyone. Take the device screen as the source of truth for key confirmations. If anything about the delivery or unboxing looks off — stop first, keep evidence, and contact the channel you ordered through.
