Setup & Backup

Should You Reset a Second-Hand or Pre-Activated Ledger?

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Re-initialising (resetting) a Ledger is a required step the moment you pick up a second-hand device — or any unit that has already been activated. Any Ledger that has been powered on and has generated a recovery phrase may still hold the previous owner's key. Even if you never see their 24 words, they might still be able to restore the same wallet elsewhere.

The goal of a reset is not to 'clear the screen' — it is to fully wipe all keys inside the device, return it to factory state, and let you generate a phrase that only belongs to you.

When a reset is mandatory

  • Anything bought from a second-hand platform or resale channel.
  • A device gifted to you that has already been powered on.
  • A device that was used briefly for testing — even by a trusted friend.
  • Any device whose packaging or seal was tampered with at delivery.

Safety reminder: Use only the official Ledger site and Ledger Live. Never type your recovery phrase or PIN into a webpage and never share them with anyone. Pause and verify the moment anything looks unusual.