Intro: "Device locked," "account verify," "must migrate to new wallet" are high-frequency scam scripts right now. The core is manufacturing urgency so you enter the verification code or recovery phrase before verifying the channel. Here's a breakdown of common lines, risk signals, and a verification framework — press pause before you "act immediately."
Background
Scammers often hold partial order or device info. They claim "anomaly detected" or "compliance requires re-verification," add countdown or freeze threats, then provide a short link or remote assistance to steer you to enter sensitive info or migrate assets.
Some pair fake ticket screenshots with fake support hotlines to manufacture an "official atmosphere." Once you click or share screen, asset-movement risk jumps.
Script breakdown
1) Lockout threat: "verify now or permanent lock/disable" — the official flow leaves room for verification, not threats.
2) Migration bait: "old wallet ending service, please migrate to new address" — actually to an attacker-controlled address.
3) Verification trap: "security verification" asking for verification code, recovery phrase, or app install — official verification doesn't collect recovery phrases.
4) Countdown control: page or voice sets a 10-30 minute countdown, blocking verification or asking for help.
5) Fake ticket/hotline: provides ticket numbers or phone numbers you can't look up in the official system, stalling verification.
Common Q&A
Q: A "device locked" prompt — must I act immediately?
A: Check the status in the official app or site first — official doesn't force verification via short link.
Q: Is migration to a "new wallet" an official requirement?
A: Official channels don't require migration to unknown addresses or download links that ask for the recovery phrase.
Q: Does the countdown really end in a freeze?
A: Countdowns are mostly psychological. Verify the channel first.
Q: Ticket number not found — what do I do?
A: Treat as high-risk. Submit a new ticket through the official support entry.
Principles
1) All verify / unlock / migrate actions happen only in the official app or site. Don't click short links or enter any key or verification code in a chat app. Screenshot threats first and verify.
2) Under countdown pressure, disconnect the conversation and open the official channel manually for self-check. Rotate credentials on a trusted device if needed to prevent verification-code theft.
3) Bookmark the official domain and support entry; align family/colleagues on one trusted list to reduce being rushed off-path by urgency scripts.
Safety reminder: We will never ask for your recovery phrase, PIN, verification codes, or private keys. Anyone requesting them is attempting fraud — do not share and do not proceed.
