"Take Screen Pictures / Share Re…
Intro: In the fake-support escalation playbook, "take screen pictures" and "share remote" are becoming the key steps. Once in share mode while opening the walle…
News & Updates
{pboot:if('YueQianBao — independent Ledger English service hub (not official). Focused on three things: verifying the official portal, comparing models, and following usage guides; with seed/PIN safety and phishing awareness.'!='')}YueQianBao — independent Ledger English service hub (not official). Focused on three things: verifying the official portal, comparing models, and following usage guides; with seed/PIN safety and phishing awareness.
{/pboot:if}
Global-e Order-Data Incident — L…
Intro: Global-e reported an order-data incident in early January 2026. Ledger has forwarded the advisory and is warning users to stay alert to phishing emails a…
Telling Real & Fake Global-e Ord…
Intro: Some users have received order notices or refund emails claiming to be from Global-e — many of these are impersonation phishing messages. This note cove…
Nano X Recent Firmware Updates —…
Intro: Several Nano X firmware and system versions have shipped recently, focusing on Bluetooth handshake stability, compatibility with the latest Ledger Live, …
Why "Remote Assistance / Screen …
Intro: After DM contact, fake support often escalates to "remote assistance" or "screen sharing," claiming it can immediately resolve a freeze, refund, or upgra…
"Second-hand / Opened Device Gua…
Intro: "Opened but never used," "already activated, saves hassle," "gift from a friend, 100% safe" are common lines for second-hand or opened Ledger devices. Su…
Why "Rebate / Giveaway" Links Ar…
Intro: Recent phishing links frame around "price adjustment," "duty," or "claim giveaway" — tied to hardware-device orders, luring users into submitting name, …
Ledger Nano X Firmware 2.0.2 — B…
Summary: Ledger has pushed firmware 2.0.2 to Nano X. The release targets intermittent Bluetooth-handshake failures, improves sync efficiency with the latest Led…
"But I Didn't Click Any Link — H…
Intro: Many users think "I didn't click a suspicious link, so I'm safe" — missing that personal info leaks may have already happened: email, phone, order detai…
"Fake Update Packages / Installe…
Intro: "Firmware patch," "installer fix," "one-click unlock new features" are being disguised as ZIP/EXE/DMG downloads and pushed via search ads, social media, …
Info Exposure Enables Targeted S…
Intro: When email, logistics, or support records leak, scammers can name your device model, order number, and delivery city — then pose as official support for…
Users Care More About Privacy Sh…
Intro: In recent conversations around purchase and after-sales, users are paying more attention to "privacy shipping," retained purchase records, and English-su…
