Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
Start triage
Wallet Usage Issues
Wallet FAQOfficial Ledger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Checking the Ledger USB Environment | Cable, Port, Permission, and App State
Checking the Ledger USB Environment | Cable, Port, Permission, and App State: A Ledger USB environme…
Fixing 'Can't Connect' Issues Caused by USB Driver Conflicts
Fixing 'Can't Connect' Issues Caused by USB Driver Conflicts: Summary Overview: — here are the key p…
How to Read Ledger Security Bulletins｜Scope, Version, and Model
How to Read Ledger Security Bulletins: Explains how to read Ledger security bulletins by checking sc…
Android Phone to Ledger｜Cable Path, Permission, and Device Screen
Explains how to choose and record the Android Ledger connection path, including OTG or USB-C cable, …
Mac Does Not Recognize Ledger｜Permission, USB Path, and Screen Checks
Mac Does Not Recognize Ledger: Explains how to review a Mac Ledger connection by checking app entry,…
Opened-Box Ledger Verification | App State, Reset Flow, and Records
Opened-Box Ledger Verification | App State, Reset Flow, and Records: Answers how to handle an opened…
Firmware Update Interrupted｜Power State, App Prompt, and Recovery Path
Firmware Update Interrupted: Explains how to record and review an interrupted Ledger firmware update…
How to Back Up the Recovery Phrase｜Paper, Metal, and Review Records
How to Back Up the Recovery Phrase: Explains how to choose a recovery phrase backup medium, compare …
How Ledger Offline Signing Works | App Prompt, Device Review, and Backup Boundary
How Ledger Offline Signing Works | App Prompt, Device Review, and Backup Boundary: A beginner explan…
What Is a Recovery Phrase｜Initialization, Backup, and Record Boundaries
What Is a Recovery Phrase: Explains what a Ledger recovery phrase is, where it appears during initia…
How to Run a Ledger Firmware Update｜Entry, Screen, and Completion
How to Run a Ledger Firmware Update: Explains a practical Ledger firmware update flow: open the app …
Device System State Check | Screen Prompt, App Message, and Review Note
Device System State Check | Screen Prompt, App Message, and Review Note: Check Ledger device system …
