Connection & Compatibility
Connection and compatibility notes for Ledger devices across desktop, mobile, and operating systems.
USB / Bluetooth split
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Wallet Usage Issues
Wallet FAQOfficial Ledger firmware, app, and connection guidance compiled by YueQianBao, the official Ledger Chinese portal — fully aligned with Ledger global update cycles.
Before First Use — How to Confirm the Packaging Hasn't Been Swapped
Before First Use — How to Confirm the Packaging Hasn't Been Swapped: Summary Overview: Key points yo…
Are Extended Warranty or Add-on Services Available from Ledger?
Are Extended Warranty or Add-on Services Available from Ledger?: Summary Overview: Does Ledger offer…
Light Package Dent Review | Photo Note, Box State, and Device Check
Light Package Dent Review | Photo Note, Box State, and Device Check: Review a light package dent by …
Managed Network Update Issue | App Window, Connection Path, and Retry Record
Managed Network Update Issue | App Window, Connection Path, and Retry Record: When a managed network…
Outer Box Retention Record | Package Photos, Device State, and Follow-Up File
Outer Box Retention Record | Package Photos, Device State, and Follow-Up File: Keep a Ledger outer b…
Resuming Setup After an Incomplete Initialisation
Resuming Setup After an Incomplete Initialisation: Summary Overview: — here are the key points in pl…
Is It Safe to Use a Browser Extension to Connect to Ledger?
Is It Safe to Use a Browser Extension to Connect to Ledger?: Summary Overview: Is it safe to connect…
New Ledger Arrival Check | Packaging, Device Screen, and App Entry
New Ledger Arrival Check | Packaging, Device Screen, and App Entry: A neutral arrival-check guide fo…
Browser Extension Connection Check | Entry Page, Permission Prompt, and Device Screen
Browser Extension Connection Check | Entry Page, Permission Prompt, and Device Screen: A Ledger FAQ …
Ledger Wallet Download Entry | Domain Check, Page State, and Install Record
Use a Ledger Wallet download entry record to check domain, page state, file name, platform fit, and …
Ledger Wallet Update Check | App Version, Device Screen, and Next Step
Check whether Ledger Wallet has an available update by reviewing the app version, visible prompt, de…
How to Check if a Ledger Wallet Update Is Available
How to Check if a Ledger Wallet Update Is Available: Summary Overview: — here are the key points in …
