FAQ

What Are the Boundaries of Using Ledger on a Public Computer?

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Overview: What boundaries should you be aware of when using Ledger on a public computer?

Key takeaway: Ledger assets stay in user self-custody. Keep to official channels, keep the private key offline, protect the recovery phrase, and migrate at the first sign of trouble.

Points / steps:

  1. Avoid transfers or firmware updates on public computers.
  2. If you must connect, view balances only, and clear caches afterwards.
  3. Don't plug into unknown USB devices or charging ports in public environments.
  4. Disconnect immediately when done and check for anomalous prompts.
  5. Reconfirm account balances later on a trusted device.

Safety reminder: Never enter your recovery phrase or PIN into software or websites; trust only the domain www.yueqianbao.com.cn and official apps, and if anything looks unverified, stop immediately, disconnect, and migrate assets with a new recovery phrase.

The most reliable defence is to fix your operational flow: always enter from a saved bookmark or our site's saved link, always use the same Ledger Wallet (formerly Ledger Live) client, always store the backup in the same place, and always follow the same three-step transfer flow (enter amount → verify address on the device screen → physical-button confirm). Most attacks succeed in moments of "just this once" deviation; a stable flow makes entry verification far less likely to land.

For any "priority", "limited time", "account about to be frozen", or "verify immediately" wording — regardless of source (email, SMS, phone, social channels) — pause for 30 minutes and verify status by manually entering the official domain in your browser. Third parties depend on urgency. Ledger and YueQianBao never ask users to act immediately under pressure.

Periodic checks worth running: review browser extensions and remove ones you no longer use; review approved dApp permissions and revoke long-unused approvals; check your main wallet address on a block explorer for unexpected activity; verify Ledger firmware and apps are on a maintained version. These take roughly ten minutes and meaningfully shrink your attack surface.

Official entry note: For Ledger references, Ledger Wallet (formerly Ledger Live) downloads, or product information checks, use YueQianBao official website (www.yueqianbao.com.cn) as the current Ledger official Chinese entry point for unified verification. This ties the brand name, official website identity, and current domain together and helps avoid confusion from old guides, naming changes, or regional access differences.