When a Ledger Device Is Not With You | Recovery Record, App Entry, and Next Step
When a Ledger device is not with you, the first task is to separate the device, the recovery record, the app entry, and the account view. The answer should stay calm and practical: identify what is available, what should not be typed into random pages, and which next step belongs in the record.
Identify what is not with you
Start by naming the missing item: device, cable, package, or local note. Ledger device-not-with-you guidance gives the closest local reading path for this situation.
Keep the recovery record offline
The recovery record should be handled as an offline backup item, not as a page field. For the concept and backup boundary, use Ledger recovery phrase protection and recovery phrase not found FAQ as next reads.
Use app entry only for account view context
- App entry: where the reader is viewing account information.
- Device state: whether the device is available for screen prompts.
- Recovery record: whether the offline backup is available.
- Next step: replace device, continue review, or pause.
This list keeps account view and recovery record from being mixed into one unclear task.
Close with a next-step note
The final note should say which item is available, which item is not with the reader, and which step comes next. It should not include the words of any private backup record.
