Support & Tickets
After-sales support topics including warranty, repair paths, and common ticket workflows.
Symptom-based diagnosis
Open ticket
After-sales Issue Topic
AS IssuesCurated official topic on YueQianBao, the official Ledger Chinese portal — related Ledger guidance, official advisories, and synchronized references to Ledger global site.
Remote Troubleshooting Boundary Check | Support Entry, Screen Scope, and Backup Record
Remote Troubleshooting Boundary Check | Support Entry, Screen Scope, and Backup Record: A Ledger rem…
Screen Sharing Request Check | Support Entry, Ledger Wallet Context, and Backup Boundary
Screen Sharing Request Check | Support Entry, Ledger Wallet Context, and Backup Boundary: A practica…
Ledger Phone Connection Guide | Bluetooth, Mobile Permission, and Device Screen
A phone connection guide for Ledger users, separating Bluetooth, mobile permissions, supported devic…
Which Assets Ledger Supports | Apps, Networks, Accounts, and Display Boundaries
Which Assets Ledger Supports | Apps, Networks, Accounts, and Display Boundaries: Explains Ledger sup…
Which Assets Does Ledger Support? Compatible Coins & Networks
Which Assets Does Ledger Support? Compatible Coins & Networks: Ledger supports thousands of coins an…
Ledger Contact Entry Check | Support Path, Device Screen, and Safe Records
Explains how to check Ledger contact entries by separating support path, Ledger Wallet context, devi…
What to Do When Serial Number and Packaging Don't Match
What to Do When Serial Number and Packaging Don't Match: Summary Overview: Key points you should kno…
Extended Service Option Check | Page Entry, Service Scope, and Review Note
Extended Service Option Check | Page Entry, Service Scope, and Review Note: Check Ledger extended se…
