Ledger firmware, device apps, and Ledger Wallet are three different layers. Firmware belongs to the device system, device apps live on the hardware device, and Ledger Wallet runs on the computer or phone. Once those layers are separate, version prompts become easier to read.
Firmware belongs to the device system
Firmware is the device-level system layer. It affects how the device displays, confirms, and works with installed apps. When a prompt points to the device system, it should be read together with the device screen and official support context.
For the broader device role, read how a hardware wallet works.
Device apps support account contexts
Device apps are installed on the Ledger device and support specific account or network contexts inside the device workflow. They are not the desktop or mobile app. If the question is about app layers, compare app updates versus firmware updates.
This distinction helps a reader avoid treating every prompt as the same type of update.
Ledger Wallet is the computer or phone app
Ledger Wallet organizes account views, connection guidance, and management prompts on the computer or phone. The app role is explained in what Ledger Wallet does.
The app can guide a workflow, but device-screen review remains a separate layer.
Classify each version prompt first
When a version prompt appears, ask where it appears: the computer or phone app, the installed device-app list, or the device system context. If installation is the task, use the Ledger Wallet download guide before moving into updates.
