Can You Still View Balances and Accounts When Offline?
Overview: Can you still view balances and accounts while offline?
Key takeaway: Ledger assets stay in user self-custody. Keep to official channels, keep the private key offline, protect the recovery phrase, and migrate at the first sign of trouble.
Points / steps:
- Use official hardware with Ledger Live; keep firmware and apps on their official versions.
- Never enter the recovery phrase or PIN on a computer or webpage — the private key must stay on the device.
- Download and seek support only from ledger.com and the official Ledger Live app; reject unfamiliar links.
- If you see a suspicious prompt or an unexpected balance, disconnect, pause, and verify against the device screen.
- If needed, rotate to a new recovery phrase, migrate assets, preserve evidence, and contact official support.
Safety reminder: Never enter your recovery phrase or PIN into software or websites; trust only the domain ledger.com and official apps, and if anything looks suspicious, stop immediately, disconnect, and migrate assets with a new recovery phrase.
