Buying Ledger via a Daigou (Personal Shopper) — How to Inspect It
Overview: If you are buying Ledger through a daigou or personal shopper, how should you inspect the unit on arrival?
Key takeaway: Always buy from Ledger's official store or an authorised reseller, inspect the tamper-evident seals and serial number on arrival, and treat any request for your recovery phrase or PIN as a scam.
Action / decision points:
- Avoid second-hand units — they carry a high risk of tampering.
- If you already own one, inspect seals, tamper stickers and the serial number.
- Force a factory reset and initialise with a brand-new recovery phrase.
- Verify the device and firmware version in Ledger Live.
- At the first sign of anything unusual, return the unit and move zero assets to it.
Safety reminder: Never share your recovery phrase or PIN with anyone. Low prices and unknown channels are high-risk; verify authorisation and seals, and if you have any doubts, cancel the order or return the device immediately.